Get in Touch
With triCARGO

Whether you want a personalized logistics quote or need assistance, our team is ready to provide fast, reliable support every step of the way.

Request Your Quote

Fill out the form below and one of our agents will contact you within 24 hours.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

We're Here to Help

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Don’t like forms? Feel free to contact us at any moment.

FAQ

How do I request a quote for my shipment?

accordion expand plus icon

You can request a quote by filling out our online form with your shipment details. Once submitted, one of our agents will review your information and contact you within 24 hours with pricing and next steps.

What information do I need to provide to coordinate an import or export?

accordion expand plus icon

To begin coordinating your shipment, we typically need port of origin and destination, type of cargo (container, loose, or air), dimensions and weight (if available), description of goods, commercial invoice or proforma, shipper and consignee details. Providing accurate information helps us process your shipment quickly and avoid delays.

Do you handle both FCL and LCL ocean shipments?

accordion expand plus icon

Yes. TriCargo supports FCL (Full Container Load) and LCL (Less than Container Load) shipments. Whether you’re moving a full container or smaller consolidated cargo, we can arrange the best option based on volume, cost, and delivery timeline.

Can I track my cargo in real time?

accordion expand plus icon

Yes. We provide shipment updates throughout every stage of the process. Depending on the carrier and service chosen, you may also receive direct tracking links for real-time visibility.

What documents are required for customs clearance?

accordion expand plus icon

The required documentation varies by shipment type, but the most common items include: commercial invoice, packing list, bill of lading or airway bill, import permits (if applicable), Tax ID or RNC. Our team guides you through every requirement and handles the process to ensure fast and compliant clearance.

Do you offer support for urgent or delicate air shipments?

accordion expand plus icon

Absolutely. We regularly manage time-sensitive, fragile, or high-value air cargo. Our team prioritizes fast processing, secure handling, and proactive communication to guarantee that urgent shipments move efficiently from pickup to final delivery.

How long does delivery usually take from port to final destination?

accordion expand plus icon

Delivery times vary based on cargo type, customs processing, and final destination. In most cases, once goods are cleared, local delivery within the Dominican Republic takes 24–72 hours. Our team provides an estimated timeline as soon as we confirm your shipment details.